We value clear and professional communication with our customers. If you have any inquiries regarding your order, our products, or our store policies, please feel free to reach out to our dedicated support team using the contact details provided below.
Contact Information
For all customer service inquiries and support, please use the following contact methods:
Email: condiment@bottlewallperch.com
Telephone: +1 416-555-0198
Address: 100 King St W, Suite 5600, Toronto, ON M5X 1C9, Canada
Customer Support Hours
Our support team is available to assist you. To ensure that every inquiry receives the attention it requires, we kindly ask that you send your request via email if you are unable to reach us by phone.
Should you reach us outside of our standard operational hours, please leave a detailed message, including your order number and contact information. We strive to respond to all inquiries within 24 hours.
Communication Policy
Written Records: To ensure accuracy and maintain a clear record of your request, we recommend that all formal inquiries be submitted via our official email address.
Response Timeframes: While we make every reasonable effort to provide timely responses, please note that response times may vary depending on the volume of inquiries received. Our commitment is to address your concerns within 24 hours.
Accuracy of Information: Please ensure that all contact details and order information provided in your communication are accurate. Bottlewallperch is not responsible for delays in response or order processing caused by incomplete or inaccurate customer information.
Authorized Communication: Please only correspond with us through the email address and phone number officially listed on this page. We are not responsible for any information or assistance sought through unauthorized channels.
This document is intended to serve as the primary point of contact for Bottlewallperch. We maintain full responsibility for the content and operational accuracy of our communication channels.